Frequently Asked Questions
Everything you need to know about shopping at Petstock
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest, and back length to ensure a perfect fit before placing your order.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Can I wash the pet clothing in a machine?
Most of our items are machine washable on a gentle cycle, but we recommend checking the specific care label on each garment to maintain quality and longevity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.